Troubleshooting SteamVR Connections

Troubleshooting SteamVR Connections

The following is an excerpt from SteamVR Hardware Section. Please check out the full article for more information on SteamVR Hardware tracking!

SteamVR Display Indicators.

SteamVR Display.

When you first connect your tracker, SteamVR will try to find base stations that are in sight of the tracker.

With the trackers in the view of some Base Stations, SteamVR will eventually show indicators for the base stations themselves.

Hovering over the tracker icon in SteamVR will give you information on its status and battery life.

Troubleshooting the VIVE Tracker & Base Stations.

When you see this message it could mean that the Base Station is simply not on or cannot see the Vive Tracker.

When you see this message it is likely that the tracker is not connected or plugged in. If you use a USB extension cable, try using an active USB cable and make sure you are connected DIRECTLY to the host machine. USB hubs are notorious for causing this issue.

You will see this message for several reasons. The base station could be off. The tracker could be off. The base station could be broken (not a solid green or white indicator). Or the base station could be too far to be seen by others in the tracking volume. Try to use a process of elimination to figure out what could be wrong with it

This message can be misleading. If you know that the base stations are on and that the tracker is within sight of them, then more than likely, the tracker is simply not on despite having an amber or white indicator light. Simply unplug the tracker, turn it on, then plug it back in again.